✦ Help Center

Frequently Asked Questions

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Getting Started

How do I create an InvestPro account?+
Visit investpro.io/signup, enter your email and password, and verify your email address. Your account is ready in under 2 minutes.
What documents do I need to sign up?+
No documents required to create a basic account. Some withdrawal methods may require identity verification (KYC) for higher limits.
Is InvestPro available in my country?+
InvestPro is available in 80+ countries worldwide. Visit our signup page to check availability in your region.
What is the minimum age requirement?+
You must be at least 18 years old to create an InvestPro account.
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Investment Plans

What investment plans are available?+
We offer 4 plans: Starter (1.5% daily, min $50), Growth (2.5% daily, min $500), Elite (4.0% daily, min $2,000), and Premium (6.0% daily, min $5,000).
Can I run multiple plans at the same time?+
Yes! You can activate multiple plans simultaneously. Each plan earns returns independently.
How is my daily ROI calculated?+
Daily ROI is calculated as: (your invested amount) × (plan daily ROI %). Returns are automatically credited to your balance every 24 hours.
Is there a lock-up period for my investment?+
No lock-up periods. Earnings are always available for withdrawal. Your principal is returned when the plan duration ends.
Can I upgrade my plan after investing?+
Yes. You can deposit more funds at any time to activate a higher plan tier. Both plans run concurrently.
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Deposits & Withdrawals

What payment methods are accepted?+
We accept bank transfers, cryptocurrency (Bitcoin, USDT, ETH), and select e-wallets. Available methods depend on your country.
Are there deposit fees?+
No deposit fees. Every dollar you deposit goes directly into your investment portfolio.
How long do withdrawals take?+
Withdrawal times depend on your plan: Premium 2h, Elite 6h, Growth 12h, Starter 24h. All withdrawals require 2FA verification.
Is there a minimum withdrawal amount?+
No minimum withdrawal amount. You can withdraw your entire balance at any time.
Are there withdrawal fees?+
There are no InvestPro withdrawal fees. Network transaction fees may apply for cryptocurrency withdrawals.
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Referrals & Rewards

How does the referral program work?+
Share your unique referral link. When someone signs up and invests using your link, you earn 5% of their investment (Level 1). Your Level 2 earns 3%, Level 3 earns 2%.
How are referral commissions paid?+
Referral commissions are instantly credited to your balance when your referrals make investments. No waiting period.
Is there a limit on how many people I can refer?+
No limit. Refer as many people as you want and earn commissions on all of them.
What are streak bonuses?+
Log in every day to maintain your streak. Earn bonus ROI multipliers: 7-day streak +0.5%, 14-day +1%, 30-day +1.5%, 60-day +2%, 90-day +3%.
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Security & Account

How is my account protected?+
Your account is protected by AES-256 encryption, mandatory two-factor authentication, session monitoring, and device fingerprinting.
What happens if I lose access to my 2FA?+
Contact our support team immediately. We have a secure account recovery process that involves identity verification.
Can I change my email or password?+
Yes. Visit your Profile settings to update your email or password. You'll need to verify the change via email and 2FA.
What should I do if I suspect unauthorized access?+
Immediately log out of all devices from your security settings and contact our support team. We'll freeze the account pending investigation.

Still Have Questions?

Our support team is available 24/7. We respond within 2 hours.

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